1. Hi, we’re Bitboxy and welcome! We’re happy to have you here and we hope you enjoy your stay. When we say ‘we’, ‘us’ or ‘Bitboxy’ it’s because that’s who we are and we own and run the Bitboxy Market sites.
2. Bitboxy’s ecosystem of digital marketplaces helps millions of people around the world get creative and earn online. When you create an account and accept these terms you become a member of our community. You will have an Bitboxy Market account that will allow you to buy and sell items like the ones found on the Bitboxy Market sites and make other related transactions.
3. The Bitboxy Market sites are platforms that allow members to buy and sell licenses to use digital items like website themes, production music, motion graphics project files, software code, vectors, images and much, much more. On Bitboxy Market, buyers and authors (sellers) transact with each other directly and we provide the platform to allow the transactions to happen. If you have an Bitboxy Market account, any transactions are logged on your member’s statement, which records the payments made by you to authors via Bitboxy Market (as a buyer) and by buyers via Bitboxy Market to you (as an author).
4. The items on Bitboxy Market are owned by the authors, not by us. The items on Bitboxy Market are uploaded at the direction of the author. Bitboxy provides the platform services; we do not take ownership of the items.
5. During your time with us you agree to follow the ground rules outlined in these terms so please read and understand them. If you don’t accept the terms then we’ll be sad, but you will need to leave because your presence on and use of the Bitboxy Market sites is conditional on your acceptance to be bound by these terms and the Acceptable Use Policy whether you become a member or not.
6. Preview Files: If you stream or download a preview file from our Bitboxy Market sites, you agree that you will not remove any watermarking or other protective measures from the preview file. You agree that you will use the preview file solely for the purposes of evaluating a purchase from Bitboxy Market sites and not for any other purpose.
7. Browsing: You need to be 16 years or over to browse the Bitboxy Market sites. We don’t knowingly collect any information from anyone aged under 16 years. When browsing the Bitboxy Market sites you agree to these terms and conditions, together with applicable guidelines, policies and instructions (which are available in our Help Centre), apply to any use of Bitboxy Elements of our Bitboxy Market sites whether or not you’re a member.
8. Age: You need to be 18 years or over to become a member or to 'buy' (license) items from authors. If you’re under 18 you will need to get a parent or guardian to buy items or use the account of a parent or legal guardian who is at least 18 years of age, with their permission, and this adult will be responsible for all your activities.
9. Bitboxy Account: Membership is free. When you become a member you get an Bitboxy Market account that is accessible from any of our Bitboxy Market sites (and is also your Bitboxy account for other Bitboxy services). Your membership will allow you to ‘buy’ (license) items from authors, participate in our online forums, and generally contribute to our ecosystem of Bitboxy Market sites that help people get creative. Membership also gives you the opportunity to become an author (see section 29 – Becoming an Author) or earn referral income (see section 11 – Referrals).
It is important that you understand your responsibilities as a member of our community so please take the time to review the following section and the Bitboxy Market Terms carefully.
10. Your responsibility: You promise that the information you give us is true, accurate and complete and, if you sign up for an Bitboxy Market account, that you will keep your account information up-to-date (including a current email address). Your membership is not transferable, that means you cannot sell your account. If you have an Bitboxy Market account, you are responsible for any use of the Bitboxy Market sites including any activity that occurs in conjunction with your username and password, so keep your password secure and don’t let any other person use your username or password. If you realise there’s any unauthorized use of your password or any breach of security you need to let us know immediately. You must not use a virtual private network or VPN or any other means to avoid compliance with these terms and conditions, or for any fraudulent or illegal reasons.
11. Referrals: As a part of our Affiliate Program, if you refer a new member to any of our Bitboxy Market sites you may be eligible to receive affiliate income. You can find out more about the Affiliate Program and the terms applying to referrals here.
This section will help you understand what you are buying when you purchase an item and how that transaction takes place on Bitboxy Market.
12. What you're buying:
To learn more about item support, like what items are covered, what authors provide, the support period and support extension options, see the item support policy.
You can read more about the awesome buyer services buyers get from us over at Why Buy From Us information page.
13. The total price for an item on Bitboxy Market is made up of:
The list price is made up of the item price and buyer fee, and is the price you see on an item page.
14. If you have an Bitboxy Market account, you can make payments by using the ‘Buy Now’ or ‘Add to Cart‘ functions on the relevant item page or by using any existing Bitboxy Credits in your Bitboxy Market account.
15. Bitboxy Credits: Existing Bitboxy Credits can only be used to pay for Bitboxy Market transactions. If you choose to buy an Item using any existing Bitboxy Credits, the total price will be deducted from your Bitboxy Credits balance. If you haven’t used your Bitboxy Credits within 12 months from the date of issue, they will expire. See section 16 for details about the expiry of Bitboxy Credits.
16. Bitboxy Credits will expire if not used within 12 months from the date of issue, and will be forfeited on the 12 month anniversary of the issue date. We generally try to tell you beforehand when your Bitboxy Credits are going to expire and be forfeited, but this is not always possible and don’t promise to warn you. Check your member’s statement regularly for details of expiry dates. If you have different rights under an applicable consumer law, we don’t exclude them.
17. When making a payment for your item, you will be either redirected to a payment method provider (such as Paypal) or you will be able to process a credit card payment on the checkout page.
18. Currency conversion costs: You are responsible for all costs of currency conversion relating to a transaction on Bitboxy Market. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees).
This means that you may incur additional costs when purchasing from Bitboxy Market, which we have no control over.
19. Terms of buying: When you buy an Bitboxy Market item you’re doing so on the following terms:
It is important that you understand the terms on which you are making a purchase. Please take the time to review this section carefully. See our Help Center article article for information about account limits.
20. Warranties we make:
21. Warranties authors make: The author of an item you buy warrants to you that:
This is what authors are promising you when you buy an item.
22. Taxes:
23. Items with an incorrect price or incorrect information: Despite our reasonable efforts, items may occasionally be listed at an incorrect price or with incorrect information. If this happens, we may cancel or reverse a transaction, even after it is completed and a payment has been processed. If we do this, we’ll promptly arrange for any payment to be refunded and you must not use the item unless you re-purchase it at the correct price.
24. Given the nature of digital content, a refund on a purchase is not granted unless one of the warranties given by the author in section 21 has been breached, or a refund is required under the Bitboxy Market Refund Rules or Australian consumer law or other relevant consumer protection laws. If you would like to request a refund see this Help Centre article.
25. We will assess refund requests (if you have an Bitboxy Market account) on their merits, considering the digital nature of Bitboxy Market items and the type of item preview that was available before purchase. There is generally no obligation to provide a refund in situations like the following:
26. If the author or we decide to issue a refund (if you have an Bitboxy Market account), this will generally be done using the same manner used to make the purchase. So if the item was purchased using a particular payment method you will be refunded using the same payment method in reverse. Any payment made to you will be made in US Dollars, under the rules of the payment method (see section 18 - Currency conversion costs about currency conversion back to your local currency).
It is important that you understand how refunds work on Bitboxy Market.
27. Disputes lodged with payment agents: If, as a buyer via your Bitboxy Market account, you lodge a dispute with a payment agent, this will result in a freezing of your Bitboxy Market account until the dispute raised with the payment agent has been cancelled. This makes it very complex to resolve any related issues, and means we cannot make payments or issue refunds out of your Bitboxy Market account, so we encourage buyers to contact us directly first to see if we can help resolve any concerns.
28. Fine print: We are not a bank or licensed deposit taker in Australia or elsewhere, your credits are not deposits under Australian law about banks, and that means you don’t get the benefit of any deposit insurance or guarantee under those laws. We don’t act as a fiduciary or as a trustee for you, and we’re not a licensed financial service provider.
29. If you want to get involved in our community as an author, you can sign up and find out more here. Remember that if you become an author these terms will continue to apply, along with the Author Terms you’ll sign up to as an author.
To find out more about how to become an author visit the ‘Author Help Center’ here.
30. What we own: We own all the Bitboxy content that we have put on Bitboxy Market (unless otherwise stated and excluding content owned by others). This includes the design, compilation, and look and feel of the Bitboxy Market sites, and copyright, trademarks, designs and other intellectual property on Bitboxy Market. We own all the trademarks, logos, service marks and trade names on Bitboxy Market (unless otherwise stated and excluding these things owned by others). You will not copy, distribute, modify or make derivative works of any of our Bitboxy Content or use any of our intellectual property in any way not expressly stated in these terms.
31. What we don’t own: We do not own the items on Bitboxy Market; our authors do. Items are uploaded at the direction of the author. So we cannot take responsibility for the quality, safety or legality of the items. We do not warrant that the items or any member content, code, data or materials available on or via the Bitboxy Market do not infringe the intellectual property rights of a third party. (Each author provides promises to you directly when you purchase their item – see section 21 - Warranties authors make.)
32. Copyright, trademark and intellectual property claims: We respect the intellectual property rights of others and we require that authors do the same. If you believe that an item or member content infringes an intellectual property right (including copyright) please see the information in our Intellectual Property Policy.
Our Intellectual Property Policy is where you will find all the information relating to how we treat intellectual property on Bitboxy Market including copyright and other rights.
33. Model and property releases: Items are available for commercial use (unless stated otherwise by the Author on an item page). Authors are responsible for obtaining and keeping a model or property release if one is needed; please ask the author directly if you need a copy of a release.
34. Privacy: We respect your privacy and process your personal information in accordance with our Privacy Policy
Our Privacy Policy explains how we deal with your information.
35. Your Details: We strongly recommend that you don’t make your contact details public on the Bitboxy Market or in any public communications via the Bitboxy Market sites. Contact details include your email address, street address, Skype name and phone number (but not social network handles).
36. Confidential Information: We value your information and take reasonable precautions to protect it. While using the Bitboxy Market, you may also become aware of confidential information about us or another member. You promise to not disclose any confidential information made available to you through the Bitboxy Market to any other person.
37. Acceptable Use: Your use of Bitboxy Market, including the content and the Items, must comply with our policies (as published on the Bitboxy Market sites from time to time), including the Acceptable Use Policy.
38. Content removal: We can look at or remove any of your content for any reason at our discretion, acting reasonably. Reasons might include quality assurance, if we receive a valid copyright take-down notice or General IPR Notice, if we think that the content is unauthorised, misleading, incorrect, offensive, or in breach of anyone else’s rights, or if we think that your use of the Bitboxy Market and any content might result in liability to us or anyone else. See our Acceptable Use Policy for further details.
39. Community participation: We take great pride in our global and thriving community—it’s part of what makes the Bitboxy Market great. We focus on transparency and mutual respect and invite you to participate, give feedback and have your say. Before participating on Bitboxy Market, please read the Community Guidelines, as you agree to follow them as part of these terms.